How To Pay

Cash payment in the office of the company

Available in Moscow and Saint-Petersburg - Russia. Available minimum 2 weeks in advance before the programme starts (for several options 1 month in advance). Please contact your manager to use this option 1 day before payment toprepare all necessary documents. Payment by cash is carried out at our offices (you can see the addresses of offices on the contacts page.) With this form of payment, a contract for services is concluded with you, and a cash receipt is issued in accordance with the requirements of Federal Law No. 54-FZ of May 22, 2003 cash register equipment (CCP) in cash cash payments and (or) payments using payment cards.

Payment by credit card

Available worldwide.

Available minimum 2 weeks in advance before the programme starts (for several options 1 month in advance). Please contact your manager to use this option to prepare all necessary documents.

For all types of credit and debit cards. We use Tinkoff Bank on-line equiring form. Your manager prepare a Link for transaction and sends it to a client. The payment is proceed on secured channel of the Bank on-line. Payment is immediate so no documents to confirm the payment needed.

Payment by bank transfer

Available worldwide.

Available minimum 2 weeks in advance before the programme starts (for several options 1 month in advance). Please contact your manager to use this option to prepare all necessary documents.

For organizations and personal accounts. The customer is invoiced by our company: manager sends you an invoice with total sum and all bank information needed for bank transfer. The customer pays this invoice and sends a copy of the payment document to the "Favorit" company. Please take into account the fact that the time of transferring money to the current account is 3-5 banking days and a copy of the payment document with the bank's note when the hotel is booked urgently (less than 3 days before arrival) is the only proof of payment / validity of the order. Otherwise, the order will be canceled.

Return Information

Return is made on the basis of written request of the Buyer. The buyer must fill in the "Application for Return of Money" and forward it to the Seller either in writing at the addresses:

If you wish to issue a refund, the Buyer prepares a "Statement of Refund", which states:

In the event of failure to provide services for the organization of tourist and excursion services through the fault of the Seller, the Seller compensates the Buyer for 100% of the cost of the services not provided.

In case of cancellation or refusal of the tourist service by the Buyer for 60 days or more before the beginning of the service, the money will be returned in the amount of 100% of the payment made.

In case of cancellation or cancellation of the tourist service by the Buyer, less than 60 days prior to the commencement of the service, the funds are returned, net of actually incurred costs, the amount of which is specified by the supervising manager.

The Company makes a refund within 14 (fourteen) business days from the date of receipt of an application for a refund.

The term of consideration of the Application and the return of funds to the Customer begins to be calculated from the moment of receipt by the Company of the Application and is calculated in working days without taking into account holidays / days off. If the application is received by the Company after 6:00 pm or on a holiday / business day, the next business day is considered the time of receipt by the Company of the Application.

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